Privacy policy

Last updated: August 26, 2026

Bloopi’s operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a convenient and enjoyable shopping experience (the “Services”). Bloopi’s is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person.

We may collect or process the following categories of personal information, depending on how you interact with our Services and as permitted or required by applicable law:

Contact details including your name, billing address, shipping address, phone number, email address, and other contact information.
Payment and financial information including payment method, transaction details, payment confirmation, and other information required to process your payment. Payment card information may be collected and processed directly by our payment service providers.
Account information including your account details, preferences, and settings, where you create an account with us.
Transaction information including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
Communications with us including information you provide when contacting us, such as customer support inquiries, feedback, reviews, or other messages.
Device information including information about your device, browser, IP address, operating system, network connection, and other technical identifiers.
Usage information including information about how you interact with or navigate our website, including pages visited, products viewed, and other website activity.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, visit or use our Services, subscribe to communications, contact us, or otherwise provide us with your information.
Automatically through our Services, including from your device when you browse or use our website and through cookies and similar technologies.
From our service providers, including when we engage third parties to provide technology, payment, shipping, analytics, customer support, or other services on our behalf.
From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with Bloopi’s or which Services you use, we may use your personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide and operate our Services, including to:

Process and fulfill your orders
Process payments and refunds
Arrange shipping and delivery
Manage returns and exchanges
Remember your preferences
Maintain your account
Provide customer support
Respond to your questions and requests
Improve our website, products, and Services
Provide product recommendations and a more personalized shopping experience
Enable you to submit reviews or feedback

Marketing and Advertising

Where permitted by applicable law and in accordance with your preferences, we may use your personal information to send marketing and promotional communications, including information about:

Bloopi’s products
New flavours
Special offers and discounts
New launches
Promotions and campaigns

We may also use information about your interactions with our website, such as products viewed or added to your cart, to help us provide relevant advertising and marketing.

You can opt out of promotional communications at any time by using the unsubscribe option provided in our emails or by contacting us.

Security and Fraud Prevention

We may use personal information to:

Protect the security of our website
Detect and prevent fraudulent transactions
Investigate suspicious or unauthorized activity
Protect our customers and business
Maintain a safe shopping environment
Comply with applicable security requirements

Communicating With You

We may use your personal information to communicate with you about:

Your orders
Payments
Shipping and delivery
Returns and refunds
Customer support requests
Account-related matters
Service updates
Other communications related to your use of our Services

Legal Reasons

We may use your personal information to comply with applicable laws and regulations, respond to valid legal requests, cooperate with government authorities, resolve disputes, enforce our terms and policies, and protect our rights, customers, and Services.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, subject to this Privacy Policy.

These third parties may include:

Shopify, vendors, and service providers that help us operate our business, including payment processing, website technology, analytics, customer support, cloud storage, order fulfillment, and shipping.
Payment service providers to process payments, refunds, and other transactions.
Shipping and logistics partners to fulfill and deliver your orders.
Marketing and advertising partners to help us communicate with you and promote Bloopi’s products, where permitted by law.
Analytics and technology providers that help us understand website usage and improve our Services.
Third parties when you direct or consent to disclosure, such as when you use social media features or other third-party integrations.
Government authorities or legal parties when disclosure is required by applicable law or valid legal process.
Other parties in connection with a business transaction, such as a merger, acquisition, restructuring, sale of assets, or similar transaction.

We do not sell your personal information for money.

Relationship With Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and provide our Services.

Information you submit through our website may be transmitted to and processed by Shopify and other service providers that help us operate our store.

Shopify may also process information relating to your interactions with our store in accordance with its own privacy practices.

For more information about how Shopify handles personal information, please refer to Shopify’s privacy policy.

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to operate and improve our website.

These technologies may be used to:

Keep your shopping cart functioning
Remember your preferences
Understand how visitors use our website
Measure website performance
Improve our Services
Provide relevant advertising and marketing
Understand the effectiveness of our campaigns

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Third-Party Websites and Links

Our Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

If you follow a link to a website that is not operated or controlled by Bloopi’s, we recommend reviewing that website's privacy policy and terms before providing personal information.

Bloopi’s is not responsible for the privacy, security, content, or practices of third-party websites.

Children's Data

Our Services are not intended for children who are not legally permitted to use online services without the required parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, you may contact us using the details provided below.

Security and Retention of Your Information

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online system or method of transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Fulfill orders
Provide customer support
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal obligations
Enforce applicable agreements and policies

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal and business requirements.

Your Rights and Choices

Depending on applicable law and where you live, you may have rights regarding your personal information, including:

Right to Access: You may request access to personal information we hold about you.
Right to Correct: You may request correction of inaccurate or incomplete personal information.
Right to Delete: You may request deletion of your personal information where applicable.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent.
Right to Grievance Redressal: You may contact us regarding concerns about how we handle your personal information.
Managing Communication Preferences: You may opt out of promotional emails or other marketing communications at any time.

Withdrawing consent or opting out of marketing communications does not prevent us from sending necessary non-promotional communications, such as order confirmations, shipping updates, refunds, or other transactional messages.

You may exercise applicable rights by contacting us using the details provided below.

We may need to verify your identity before processing certain requests, as permitted or required by applicable law.

Complaints

If you have a complaint or concern about how Bloopi’s handles your personal information, please contact us using the contact details provided below.

We will review and respond to privacy-related requests and complaints in accordance with applicable law.

International Transfers

Some of our service providers, technology providers, payment providers, analytics providers, or other third parties may process or store personal information outside India.

Where personal information is transferred outside your country, we take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, Services, technology, or applicable legal and regulatory requirements.

When we make changes, we will update the “Last updated” date at the top of this Privacy Policy and publish the revised version on this page.

We encourage you to review this Privacy Policy periodically.